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The broken vending machine

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Imagine you put a dollar into a vending machine for a bottle of water and nothing comes out. The machine keeps the dollar and doesn’t dispense a bottle of water. What is your response? Most likely, you shake the machine, hit it, tip it and flip the cancel button – and still no bottle of water or dollar. Depending on your personality, you scale-up the assault on the machine and shake, hit and tip it, get angry, yell, curse and find the machine’s owner. Your behavior deteriorates when you don’t get what you expect. The same thing may happen when implementing strategies from this book. Your children’s behavior may get worse before it gets better. They may treat you in the same way you treated the broken vending machine. When you don’t respond the way they’re used to, they will shake, holler and protest. They will refuse to believe the machine won’t dispense water or refund their dollar.

Raising Able

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