Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 20

Every time we knowingly or unknowingly send a verbal or nonverbal message to anyone, communication takes place. We define communication as the deliberate or accidental transfer of meaning. It is the process that occurs whenever someone observes or experiences behavior and attributes meaning to that behavior. As long as what someone does or says is interpreted as a message—as long as the behavior of one person affects or influences that behavior of another—communication is occurring. Communication is our link to the rest of humanity and serves a number of purposes.

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Which of the following quotations, if any, do you find most applicable to your own communication experiences?

 Talk and change the world. (Slogan of a group of U.S. senators who happened to be female)

 Whatever words we utter should be chosen with care for people will hear them and be influenced by them for good or ill. (Buddha)

 We all need people who will give us feedback. That’s how we improve. (Bill Gates)

 The best way to solve problems and fight against war is through dialogue. (Malala Yousafzai)

 Two monologues do not make a dialogue. (Jeff Daly)

What would you say?