Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 23

Obviously, human communication involves people. Interpersonal, small-group, and public communication encounters take place between and among all types of senders (people who encode and send out messages) and receivers (people who take in messages and decode). Although it is easy to picture a communication experience beginning with a sender and ending with a receiver, it is important to understand that during communication the role of sender does not belong exclusively to one person and role of receiver to another. Instead, the processes of sending and receiving occur simultaneously. Even if only one person is speaking, others can communicate through facial expression, attentiveness, or raising a hand to ask a question.