Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 32

Simply communicating frequently does not mean that you are as effective a communicator as you could be. Too often, we neglect problems with our communicative relationships. When we either lack empathy or fail to consider the feelings of others, our relationships suffer.

There is no such thing as being too effective at establishing maintaining and controlling personal and public contacts with others. Being mindful of the principles discussed in this section can help you to improve your communication skills.