Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 42

Changes Have Upsides and Downsides

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The changes in how we communicate affect our social, emotional, and professional lives. On the upside, they influence our cultural sensibilities, making it easier for many among us to identify like-minded people who share our interests. On the downside, they make it less likely that we will expose ourselves to different points of view. Also on the downside, they make it possible for us to remain anonymous or to disguise ourselves. But on the upside, if we do remain anonymous, our online communication will be evaluated more for what we write than for how we look. On the downside, again, social media allow us to present our lives through filters—delivering a carefully curated image of ourselves to the world—but then again, those filters can be humorous too.13

Social media reshape human consciousness and relationships. Because there are only so many hours in a day, the time we spend using social media takes time away from other activities. Social media impede our living “in the moment.” Rather than enjoying the company of others or an event or celebration, we tweet, use Snapchat, or check Facebook. They also foster our dependency on others—we wait anxiously to see if our post will receive approval and affirmation.14 On the other hand, they do make it more possible for marginalized groups to find support. They have upsides and downsides, downsides and upsides.

Being a communicator in a digital age adds multiple layers to our communication experiences. For one thing, our messages become more permanent. For another, ethically challenged individuals can troll our pages, hack into our files, make our private messages public, and forward to other people something that we had no intention of communicating to them. What happens online influences offline realities.

The Communication Playbook

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