Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 47

Employers are concerned about the lack of communication skills in new hires. In fact, most are less concerned about technical skills and more concerned with the abilities of potential employees to relate to and engage with others in the workplace.¹⁶ Among the perennial complaints of employers are the poor written communication and presentation abilities of applicants, along with their lack of interpersonal skills. Employers report that recent college graduates tend to ramble when asked to explain something, have difficulty making a point, and are prone to sending e-mails and texts that are far too casual for the professional world.¹⁷

As we noted earlier in this chapter, a positive relationship exists between the ability to communicate and career success. Employers seek to hire those who know how to make communication work. If you develop the ability to speak so that others listen, listen when others speak, critically evaluate what you read and hear, adapt to differences in cultural perspectives, handle conflicts and solve problems, and make sound decisions, then you will exhibit skills valued by employers.¹⁸

Career Builder: Professional Challenges and Future Me

1 Using what you have learned to this point, explain what you think distinguishes an effective communicator in the workplace from a poor one.

2 Elaborate on how improving a specific communication skill could benefit you professionally in the future.

3 Identify the pros and cons of virtual versus face-to-face workplace interactions.

4 Explain how improving communication skills will enable you to make a difference in your workplace.

Communication Skills

Practice Effective Communication

The primary purpose of this book is to help you gain an understanding of communication and to assist you in developing your interpersonal, small-group, public, and digital and social media skills. Engaging with the following tasks will give you a great start.