Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 62

In effect, every culture provides its members with a series of lessons. Among the lessons we learn are how to say “hello” and “good-bye,” when to speak or remain silent, how to act when angry or upset, where to focus our eyes when functioning as a source and receiver, how much to gesture, how close to stand to another, and how to display emotions such as happiness or rage. By instructing its members, culture guides behavior and communication, revealing to members how to act, think, talk, and listen.¹⁵