Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 49
Make the effort to increase both your self-awareness and your awareness of others by developing the following assets.
ОглавлениеAn appreciation of the extent to which gender, culture, and digital and social media affect communication
The capacity to listen to and process information
Sensitivity to silent messages that you and others send
Knowledge of how words affect us
An understanding of how relationships develop
A realization of how feelings and emotions affect relationships
The ability to disagree without being disagreeable
An understanding of how beliefs, values, and attitudes affect the formulation and reception of messages and the development of speaker-audience relationships
