Читать книгу Dealing with Difficult People - David Brown, David Brown - Страница 13

Very few people are difficult. They only seem so when they interact with other people, including you! Through the Secrets in this chapter, you will be introduced to the concept of emotional intelligence, you will gain a better understanding of yourself and you’ll be asked to consider how you appear to others. This will give you the best possible chance of working successfully with those around you—even with the people who seem truly difficult.