Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 134

1 Ali, M. (2017) Communication skills 2: overcoming barriers to effective communication, Nursing Times, 114(1): 40–42.

2 Ali, M. (2018) Communication skills 5: effective listening and observation, Nursing Times, 114(4): 60–61.

3 Alsawy, S., Tai, S., McEvoy, P. and Mansell, W. (2019) ‘It’s nice to think somebody’s listening to me instead of saying “oh shut up”’. People with dementia reflect on what makes communication good and meaningful, Journal of Psychiatric Mental Health Nursing, 27(2): 1–11.

4  Egan, G. (2010) The skilled helper: a problem management and opportunity development approach to helping (9th edn), Pacific Grove, CA: Brooks/Cole.

5 Haley, B., Seongkum, H., Wright, P., Barone, C., Rettinganti, M. and Anders, M. (2017) Relationships among active listening, self‐awareness, empathy, and patient centered care in associate and baccalaureate degree nursing students, Nursing Plus Open, 3: 11–16.

6 Nemec, P., Spagnolo, A. and Soydan, A. (2017) Can you hear me now? Teaching listening skills, Psychiatric Rehabilitation Journal, 40(4): 415–417.

7 NHS Digital. (2018) Data on written complaints in the NHS, England: Health and Social Care Information Centre.

8 Nursing & Midwifery Council. (2018a) The code: professional standards of practice and behaviour for nurses, midwives and nursing associates, London: Nursing & Midwifery Council.

9 Nursing & Midwifery Council. (2018b) Standards of proficiency for nursing associates, London: Nursing & Midwifery Council.

10 Peplau, H.E. (1952) Interpersonal relations in nursing, New York: Putnams Sons and (1988) London: MacMillan Education Ltd (reprinted).

11 Prince‐Paul, M. and Kelley, C. (2017) Mindful communication: being present, Seminars in Oncology Nursing, 33(5): 475–482.

12 Sloan, M.C. (2010) Aristotle's Nicomachean ethics as the original locus for the Septem circumstantiae, Classical Philology, 105 (3): 236–251.

13 Sully, P. and Dallas, J. (2010) Essential communication skills for nursing and midwifery (2nd edn), London: Elsevier Ltd.

14 Webb, L. and Miller, E. (2011) Nursing: communication skills in practice, Oxford: Oxford University Press.