Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 146

You never get another chance to make a first impression; a bad first impression is hard to change. Patients feel more relaxed and communicate more freely with someone they feel is professional.

To summarise these theories (Carper 1978; Watson 1985; Swanson 1991; Johns 2000), it is evident that the concept of knowing emerges from a deep and meaningful relationship between the nurse and the patient. Through the delivery of care, the nursing associate continuously strives to understand and interpret the needs of the patient. The ability to gather relevant information and use a variety of sources demonstrates a strong conceptual foundation of the meaning of knowing; however, it should be acknowledged that the level of information gathered will depend on the nursing associates’ previous clinical experiences and interactions.