Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 141

Establishing positive and trusting therapeutic relationships with patients has long been recognised as an essential component of nursing practice and is important for effective care (Freshwater 2007; Mirhaghi et al. 2017). A therapeutic relationship such as this is defined by Feo et al. (2016) as a helping relationship that is based on mutual trust and respect; the nurturing of faith and hope; being sensitive to self and others and assisting with the satisfaction of the patient's physical, emotional and spiritual needs. This type of nursing involves understanding the true meaning of a situation, especially when it is not obvious or expected (Freshwater 2007). Successful interaction of focusing, knowing, anticipating and evaluating are skills used to build and maintain a trusting relationship (Feo et al. 2017).