Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 150

Gathering relevant information is an important aspect of knowing the patient, and it can be challenging to determine exactly what information is needed to be appropriately informed in any given clinical situation. On occasions, it is also difficult to determine how to gather such information effectively. Some of this information is gathered through the development of what is known as the therapeutic nurse–patient relationship (Wiechula et al. 2016). Establishing such a relationship begins the moment the nursing associate meets the patient (Feo et al. 2017), and at this point, the nursing associate is required to draw upon their verbal and non‐verbal communication skills and use of the senses and physical touch.