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3.9.10 Employee Experience

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One of the challenging tasks for the organizations is the employee experience and the future of HR is focused on the worker experience and initialing engagement. Amid the wake of digitization when personnel have smart assistants at home and recommendation engines for shopping assistance, they also ask for the personalized experience when they come to work. Organizational leaders and HR executives have confidence that developing AI into HR functions like hiring and administration of benefits can and will improve the overall employee experience.

The software which there currently being used by the HR professionals are as follows: The HR nowadays are using Textron for the sourcing. The software enables the companies to architect and amplified writing. Textio helps ideas to transform instantly into powerful language with a single keystroke. It builds the owed typed by the professional and provides a data fueled predictive engine generator.

Software: These are the few software being used in HR based on the AI automation algorithm.

Myinterview: It is cloud-based interview platform for the interview that brings the candidates and the employees together. The prescreening of the candidates is done by one way interview. It has different features which include customized questions, managing candidate applications, and reviewing and providing a comment upon them. It helps to make the recruitment process more effective affordable and efficient. It brings the personality of the candidates in the forefront of the employer and ensures a best fit to the company.

Talla: Talla is an AI auto med platform to help the customer support. It automates the answering of the queries, provides the reports when needed, and maintains the accuracy of the report.

Saberr: The creator believes that development of the technology should promote and automate a meaning full relationship between people and technology. AI should help the human rather than replace them. The software helps the team member and candidate to receive an individual report which shows the value based on the values and personality based on Schwartz and Big 5 personality. The report helps to increase the selfawareness and helps the teams to understand about type values and personality and tells that how the act at work.

Hemingway App: This app uses a primitive AI that recognizes writing by NLP and polishes the writing structure. It helps in saving the time and increases the readability.

Skype Translator: It reduces the language barrier as it works on eight languages and the text translator helps in more than 500 languages for prompt messaging.

Clarke AI: It is an AI bot that helps in dialing the conference calls and does the entire noting for the entire conference, and after the completion of the calls, the notes are emailed directly to the email box.

Google smart reply: It uses the machine learning to analyze the emails and suggests a quick response the person wants to send. It helps the employee to save the time in deciding the response for the mail and keeps the mails updated and well answered.

Paradox: With the help of AI assistant, it focuses on the entire candidate Management. With the help of VCV it helps to search the candidates: it calls them with the questions by using the voice recognition and invites them for the video interview.

So, it can be said that AI can be effectively intertwined into the complete life cycle of the employee; it starts with recruitment and selection, to HR service delivery and career designing, along with the personalized experience, and ends with the succession planning. HR agility has emerged as a critical theme for organizations in the war for talent.

Impact of Artificial Intelligence on Organizational Transformation

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