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The Mapping Key

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The tapered side of each of the symbols in Figure 1-1 shows the direction each representative faced based on my sense of how they were relating to each other. The protocols below are used in this and all the other diagrams in this book to map the relationships between the different parts of the system:

People, as individuals or groups, are represented by a quadrilateral. The short side indicates the direction in which the representative is facing.

A concept, like an organizational vision, is mapped with a square or oval.

Representatives of people, things, or concepts are italicized.

When a person is representing him- or herself in the constellation case study, his or her name is not italicized.

Normal script is used to indicate the actual issue holder when he or she participates in the constellation.

The quadrilateral that is highlighted represents the issue holder.

Fictional names are used and circumstances have been modified to protect anonymity.

CONFESSIONS OF A CORPORATE SHAMAN

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