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Can an Organization Have a Soul?

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No one has proven objectively that you have a soul, so why ask such a question about a man-made construct like an organization? There is reason to ask. When a personal consciousness identifies with others, it helps form a collective consciousness. This collective does not have the traits of free will. It is more like an energetic field. This energetic field is nonphysical, yet somehow it contains information about the group, its culture and level of well-being, that can be accessed nonverbally. Think of the times you have walked into an office and sensed the mood of the people who worked there. That exchange of information can be two ways. For instance, after visiting an office where morale was either intensely low or festive your mood was affected accordingly. The emotions and mood of the group, even those unexpressed, were contagious.

Sidestepping the issues of an afterlife, there are many secular ways to interpret the word “soul.” Bert Hellinger, who developed the constellation methodology for use with family systems, makes a distinction between a personal soul and the “greater soul.” We will discuss Hellinger’s contribution to this methodology in greater detail in chapter 5 (“Accessing Tacit Knowledge”). Till then, the soul, according to Hellinger, is not something we possess; “rather, it is something that connects us in a community with others, in ever greater circles . . . [linking] us with a shared wisdom and . . . the pursuit of a common goal.”11 John Ortberg has a similar belief that “the soul is what integrates separate functions into a single, organic whole . . . ”12 While Ortberg is referring to individuals, change facilitators know that groups have an inner drive toward integration. The role of the facilitator is clear: resolve the misperceptions that block the integration of the discordant parts into a harmonious whole. At the end of a successful meeting or off-site event, the positive energy that embraces the group is a reflection of this innate drive toward integration.

CONFESSIONS OF A CORPORATE SHAMAN

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