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Example: The patient arrival‐to‐departure time at the PCP clinic

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Figure 4‐1 is an example of a Project Charter for you. The charter includes the Primary Sponsor, project team members, reason for action, project scope and boundaries, key metrics, goals of the project, timelines, and electronic signatures. We have created our own template, but, of course, you can build your own.


FIGURE 4‐1 The patient arrival‐to‐departure time at the PCP clinic.

The Quality Improvement Challenge

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