Читать книгу The Quality Improvement Challenge - Richard J. Banchs - Страница 65
EXERCISE: THE QI TEAM AT HEART MEDICAL CENTER
ОглавлениеThe Leadership at Heart Medical Center would like to reduce the long patient wait times in the emergency room (ER). Preliminary work has identified turnaround times (TAT) on routine blood and urine analysis in the main chemistry lab as the major causes of delay. You have been asked to assemble a team to address the issue. Using the hospital’s list of available personnel (see Table 6‐1), select six team members for your QI project.
TABLE 6‐1 Heart Medical Center Hospital Roster
| Hospital Roster: ER & Labs | ||
|---|---|---|
| Name | Department | Position |
| Alens, F | Laboratory | Shift supervisor |
| Andrews | Laboratory | Lab tech |
| Anselmo, L | Administration | Hospital CMO |
| Bronch, G | Laboratory | Lab tech |
| Constatnts, D | Laboratory | Lab clerk |
| Deli, M | ER | ER physician |
| Dormund, M | Laboratory | Senior lab tech a.m. shift |
| Efram, N | ER | ER clerk |
| Gild, R | ER | ER nurse |
| Goldsmith, H | ER | ER nurse |
| Goldstein, S | ER | ER physician |
| Hussain, H | ER | ER clerk |
| Kundenman, B | Laboratory | Lab tech |
| Libra, F | ER | ER physician |
| Manheim, N | ER | ER nurse |
| Monroe, J | ER | ER medical director |
| Opostini, C | Laboratory | Senior lab tech p.m. shift |
| Smith, A | Pathology | Director of Pathology |
| Vitorini, K | ER | ER physician |
| Woldenbaum, B | Laboratory | Shift supervisor |
