Читать книгу The Quality Improvement Challenge - Richard J. Banchs - Страница 55

There are projects that are simple, straightforward, and quick that an individual can do without a team. These are the “quick‐win” projects. In general, however, QI projects are better done as a team. Teams are integral parts of healthcare organizations, both operationally and clinically. Typically, teams are built in order to solve problems or complete work that exceeds an individual’s capacity or requires the expertise of a diverse group of individuals. In general improvement is a “team sport.” Teams outperform individuals acting alone especially when performance requires multiple skills, judgments, and experiences.

There are two significant benefits to working as a team:

1 Higher quality of solutions. Diversity of opinions creates better solutions. People in teams share their competencies and experiences, and combine their unique talents to fuel creative and innovative problem solving and optimal solution generation.

2 Increased productivity and motivation. Alignment of team members toward a common purpose focuses their efforts and accountability toward an agreed‐on target; timelines facilitate successful project completion.