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1.1a Expense

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You have already listed the facilities and the services required by each customer on the customer survey forms. If you compare their requirements to the facilities you already have in place, you can get a rough idea of the cost involved in servicing that particular customer. You may decide that some of these customer types are too expensive to consider as start-up clientele and, therefore, you should set them aside for now. You may decide to broaden your customer base after a year or two in business. (Home renovation and equipment costs are discussed in later chapters.)

Start & Run a Bed & Breakfast

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