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1 A nonprofit organization, which has worked with volunteers for many years, has decided to develop the curriculum and materials for a new quarterly volunteer-training program and then train the trainers—the various department heads—in conducting their training modules. Is this considered a project or an operation?It's a project because although it's conducted quarterly, it will be done by different volunteers each time, and possibly by different trainers.It's a project because developing the curriculum and materials for the new training program is a new and unique activity for the organization.It's an operation because it's not unique to the organization, as it has been training and working with volunteers for years.It's an operation because training will be conducted quarterly as part of regular business.

2 A startup technology company has just finished developing its branding and marketing materials, including the design of its e-newsletter. After conducting a pilot and making adjustments with a few test issues, the company is now writing and disseminating the e-newsletter at the first of each month. Is this a project or an operation?It's a project because although the e-newsletters go out monthly, each one contains different content from the previous month.It's a project because the development of the branding and marketing materials had specific start and finish dates.It's an operation because producing the e-newsletter is an ongoing process that happens once every month with no end date.It's an operation because producing the e-newsletter has a start date but no finish date.

3 The discussion in this lesson indicates that the three sides of the project triangle are time, cost, and scope. Regardless of different opinions about which elements belong where on the project triangle, what is the point that a project manager should always keep in mind?That the budget is always the fixed element of any project, and other elements like time and scope must flex around the budget as neededThat time is always the fixed element of any project, and other elements like budget and scope must flex around the schedule as neededThat there are always two fixed elements of any project, and the third element can flex as necessary to maintain the project scopeThat each project will have different priorities for time, cost, and scope, and when one of these elements changes, the other elements must flex to compensate

4 You're the project manager of an office remodeling project that has a limited budget and an absolutely fixed finish date of September 1. As conditions change throughout the life of the project, what adjustments can you make to the project without running out of money or jeopardizing that set finish date?You can only reduce the project scope.You can only adjust the budget.You can increase the budget and extend the project finish date.You can only extend the project finish date.

5 What are the first three processes in the project life cycle?Initiating, planning, and controllingInitiating, planning, and executingPlanning, executing, and monitoringPlanning, controlling, and monitoring

6 Monitoring and controlling happen at the same time in the project life cycle. What's the difference between the two processes?Monitoring is about collecting information about project progress and comparing it against the project plan. Controlling is about adjusting the project based on that comparison.Monitoring is about collecting status information from team members daily. Controlling is about helping team members stay on schedule.Monitoring is about working with the appropriate Microsoft Project views. Controlling is about entering the right information in the right views.Monitoring is about designing and generating reports for the team and stakeholders. Controlling is about watching the project schedule and budget.

7 What are two of the most important aspects of the closing process of a completed project?Archiving project files and celebrating with the teamDocumenting processes developed as part of the project and writing team member evaluationsObtaining project sponsor acceptance and conducting a lessons learned meetingCollecting all project deliverables and debriefing with your manager

8 You are the project manager for equipment retrofit of a manufacturing line. Which of the following project characteristics lead you to advocate for using the waterfall project management methodology?The project requirements are very well defined before the project starts.The project scope is vague and can benefit from experimentation, prototyping, and iterations of solutions and deliverables. The project is in a more structured, physical environment and even early changes to the project can be prohibitively expensive.A and CB and C

9 You've been assigned as project manager for an ambitious website design initiative. Which of the following characteristics might lead you to recommend using the agile project management methodology?The project requirements are very well defined before the project starts, and the project sponsor will not be frequently engaged.The project scope is more vague and can benefit from experimentation, prototyping, and iterations of solutions and deliverables.The project is centered on knowledge-based work done by a highly collaborative creative team, and the project customers are enthusiastic about frequent reviews and feedback.A and CB and C

Microsoft Project Fundamentals

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