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Product/service features and benefits
ОглавлениеBrand positioning often focuses on the product or service itself, specifically on the following attributes:
Features: Characteristics of the product or service that make it different from and better than what’s already available
Benefits: How what’s different and better about the product/service is advantageous to the customer
Consider a hybrid gas–electric vehicle. The feature is a vehicle that uses gas to create electricity that powers the vehicle. The key benefits are that it enables the driver to travel farther on a tank of gas and save money on fuel, it’s cleaner for the environment, and it requires less engine maintenance.