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There are any number of ways to approach the development and implementation of an organizational MS, or for that matter, any new program or initiative. A seven‐step process follows, along with general project management tips. As well, a brief overview of a popular approach developed by John Kotter is presented.

Prior to the implementation of a new initiative, it first needs to be developed or created. The management system standards reviewed in this chapter provide guidance and requirements particularly if certification is sought; however, organization‐specific work needs to be done to apply them.

The seven development and implementation steps include the following:

1 Support, resources, scope, and selection;

2 Condition the culture;

3 Characterize existing systems and processes;

4 Gap analysis;

5 Development;

6 Rollout; and

7 Evaluation and continual improvement.