Читать книгу Impact of Artificial Intelligence on Organizational Transformation - Группа авторов - Страница 102

The term symbiosis is associated with the discipline of science, where living organisms exhibit interdependence for their survival and flourishing. During this relationship, both the organisms gain equal benefits. Similarly, the researchers are focusing on the relationship between AI and HR professionals. Figure 4.5 describes the prediction by Human Resource Professional for involvement of artificial intelligence. As per the above synthesis, the impact of AI on the HR profession is clear, but for another part (AI), benefits are observed as the popularity of innovative technology, the establishment of new software companies, increased employability in the field of Software Developer, the establishment of IT based technical institute, etc. As it is clear that both the components are getting equal benefits by implementing AI-based technology for the HR professionals, so it is a symbiotic relationship between both the components. ML, AI-based technology, and automation are complements for every HR professional.

The symbiotic relationship of human empathy and decision, collectively with the dominant analytical and advance predictive abilities of AI, is a formula for success in HRM.

AI role in HR domain for companies is important but no one yet mentioned AI application in removing biases in performance appraisal and management of talent because biasness has been harming the organization at extreme level up to the attrition of talent [16, 17].

There is a serious necessity that HR professionals start thinking deliberately about their roles and essentially to be more data-driven to stay applicable to future organizations. For this, there is a need to change the culture of decision-making about employees and their work.

Figure 4.5 Forecasting of Human Resource Professional.

Note: Forecasting of Human Resource Professional about the involvement of AI in percentage. It depicts that the next 5 years for the AI boom in HRM, and gradually, the use of AI will decrease. Source: Harvey Nash (2018), https://www.raconteur.net/hr/ai-hr-human.