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3.10.5 Emotional Turmoil

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The AI like other disruptive change agents on the workplace can create an emotional turmoil, resulting in intensified level of anxiety and fear. As per the Mewald C [13], people tend to fear or do not accept the ill-defined factors or unknown impact creating a negative impact of their jobs. The feeling of being judge by the machines creates a pressure and results in emotional ups and downs in mood based on the uncertainty of the results. As most of the leaders still doubt on the AI as these machines do not have feelings (except automated to display them) and they possess “no moral code” [14].

Another problem is the risk of machine learning repeating the prejudices; another is that AI may fail to imitate human instinct since machines do not understand how human consciousness works [15].

Impact of Artificial Intelligence on Organizational Transformation

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