Читать книгу Impact of Artificial Intelligence on Organizational Transformation - Группа авторов - Страница 104

In view of the above discussion, it can be concluded that HRs are an integral part of any organization because it is dealing with live resources. The transformation in HR practices through IT-based technology is responsible for automation. AI is one of the innovative IT-based technologies which have been helping HR professionals to make their task easy. AI is capable enough of handling routine monotonous administrative tasks but it lacks emotional intelligence. Emotional intelligence is a core characteristic of human beings which is not yet possible to be replaced by any other smart technology. However, AI is advance in its feature but human also has own peculiar characteristics which cannot be replaced by any technology. A blending of the analytical ability of AI and human expertise of decision-making can do a miracle in the field of HRM. Ultimately, the collaborative relationship between both human and AI is a wonderful concept to get victory over unwanted pressure of work and data handling. Symbiotic relationship of both AI and HR profession can increase efficiency and reduce biases and uncertainty in HR-related decisions. HR professionals will now have more time to focus on creativity and strategic decision-making in the area of HRM. Those organizations which are embracing AI must understand that it is not jobs but the tasks that are being automated. Organizations should also understand that automated job roles make a new way for job transformation rather than exclusion. Some limitations also exist while using AI in the field of HR. It is expected that both AI and HR professionals will co-exist and complement each other rather than competing with each other. In the end, it can be concluded that the application of AI in the field of HR will yield best results only when it is used intelligently by HR professionals.