Читать книгу Impact of Artificial Intelligence on Organizational Transformation - Группа авторов - Страница 96

Jyoti Dashora1* and Karunesh Saxena2, 3†

1School of Management Studies, Sangam University, Bhilwara, Rajasthan, India

2Sangam University, Bhilwara, Rajasrhan, India

3ICCR, New Delhi, India

Abstract

Human Resources are one of the most important resources in a business organization. Due to the advent of Information Technology, Human Resource Management (HRM) has witnessed a paradigm shift. The unprecedented development in the field of IT has positively influenced organizational practices. Artificial Intelligence (AI) which is IT-based technology has come to be recognized as a great boon for business organizations. AI has evolved to emerge as a game changer in the past few decades. AI has great potential for multifarious applications in the field of HRM. There are many routines and monotonous administrative tasks that can be efficiently handled by chatbots. An attempt has been made in this paper to discuss the symbiotic relationship between AI and the HR profession as well as the limitations of AI with reference to HRM Practices. Authors conclude that AI cannot and should not replace HR professionals as it lacks emotional intelligence.

Keywords: Artificial Intelligence, automation, Human Resource professional, Human Resource Management, symbiotic relationship