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KEY TERMS

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Blaise:A software package for computer‐assisted interviewing and survey processing developed by Statistics Netherlands.Census:A way of gathering information about a population in which every element in the population has to complete a questionnaire form.Computer‐assisted interviewing (CAI):A form of interviewing in which the questionnaire is not printed on paper. Questions are asked by a computer program.Computer‐assisted personal interviewing (CAPI):A form of face‐to‐face interviewing in which interviewers use a laptop computer to ask the questions and to record the answers.Computer‐assisted self‐administered questionnaires (CASAQ):A form of data collection in which respondents complete the questionnaires on their own computer or device. See also CASI.Computer‐assisted self‐interviewing (CASI):A form of data collection in which respondents complete the questionnaires on their own computer or device. See also CASAQ.Computer‐assisted telephone interviewing (CATI):A form of telephone interviewing in which interviewers use a computer to ask the questions and to record the answers.E‐mail survey:A form of data collection via the Internet in which respondents are sent a questionnaire that is part of the body text of an e‐mail. The questionnaire is returned by e‐mail after answering the questions in the text.Face‐to‐face interviewing:A form of interviewing where interviewers visit the homes of the respondents (or another location convenient for the respondent). Together, the interviewer and the respondent complete the questionnaire.Mail survey:A form of data collection where paper questionnaire forms are sent to the respondents. After completion of the questionnaires, they are returned to the research organization.Mobile web survey:Self‐administered surveys that can be conducted over mobile web‐capable devices. They are similar to web surveys, but they have also unique features, such as administration on small screens and keyboards, different navigation, and reaching respondents in various situations, factors that can affect response processes.Probability sampling:A form of sampling where selection of elements is a random process. Each element must have a positive and known probability of selection.Purposive sampling:A form of non‐probability sampling in which the selection of the sample is based on the judgment of the researcher as to which elements best fit the criteria of the study.Quota sampling:A form of purposive sampling in which elements are selected from the population in such a way that the distribution of some auxiliary variables matches the population distribution of these variables.Random digit dialing (RDD):A form of sample selection for a telephone survey where random telephone numbers are generated by some kind of computer algorithm.Representative method:A methods proposed by Anders Kiaer in 1896 to select a sample from a population in such a way that it forms a “miniature” of the populations.Straw poll:An informal survey conducted to measure a general feeling of a population. Sample selection is such that it usually does not allow concluding about the population as a whole.Survey:A way of gathering information about a population in which only a sample of elements from the population has to complete a questionnaire form.Telephone interviewing:A form of interviewing in which interviewers call selected persons by telephone. If contact is made with the proper person and this person wants to cooperate, the interview is started and conducted over the telephone.Web scraping:Is data scraping; it is used for extracting data from websites. Note that data scraping is a technique in which a computer program extracts data from human‐readable output coming from another program.Web survey:A form of data collection via the Internet in which respondents complete the questionnaires on the World Wide Web. The questionnaire is accessed by means of a link to a web page.

Handbook of Web Surveys

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