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Emotional

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Being in the messy middle means dealing with some unique emotions. It can mean a sense of alienation, isolation, and loneliness, as being in the middle makes it hard to really be a part of anyone's group. Employees can stay at arm's‐length, as can bosses, and yet the middle manager attracts and absorbs discontent from every angle, adding to the emotional toll. I've heard many of those who lead from the middle describe feelings of being overworked and underappreciated, expressing great frustration over wanting to change things around them but being unable to do so, not feeling like they can control enough of their destiny. Not to mention that middle managers are often the target of layoffs or can be displaced on the promotion path by outside hires, which can take a huge emotional toll on one's self‐esteem and sense of fairness in the world.

Leading from the Middle

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