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Rock All Your Roles

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We talked earlier about the wide variety of roles someone who leads from the middle must take on. My research reveals there are 21 distinct roles middle managers must play. Think of what follows as a 21‐gun salute. I'll honor each role with a brief description and then give you plays for each one (I call them “Role Plays”), in the form of the single best piece of advice to succeed with each hat you wear.

Leading from the Middle

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