Читать книгу Leading from the Middle - Scott Mautz - Страница 21

A core role of the middle manager is to receive the vision and strategies from above and ensure everyone down (and often across) understands that direction.

The Role Play: Key here is to know that you're not just an explainer, you're an expander. Always add your perspective to upper management directives and help employees understand how their work specifically fits into the broader mission. Give a chance for employees to react to the direction and express concerns (knowing that resistance is often just a cover for wanting to be heard).