Читать книгу How to Deal With Difficult People - Ursula Markham, Ursula Markham - Страница 33

These can be changes in your appearance, behaviour, routine, goals – or in your ideas. Circumstances, other people’s opinions and sometimes the media have all contributed to our preconceived ideas about those around us. Every young man clad in black leather and big boots is not a potential thug any more than every little old lady with silver hair is sweet-natured, but years of pigeonholing may lead us to group people together based on their outward appearance.

If you are to be assertive, you need to make a commitment to change some part of yourself or your life. You might decide to change your style of clothes, to learn about a subject at evening classes or to alter your behaviour in particular situations. Start now by choosing some aspect of your life which you intend to change. Reinforce your commitment by writing down the details of your projected change:

 What change do I intend to make?

 What are the problems I may encounter?

 What will be the positive benefits?

 When am I going to begin?