Читать книгу Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice - Vincent T. Covello - Страница 66
3.5.4 Principle 4. Be Honest, Frank, and Open
ОглавлениеHonesty and transparency play a large role in trust determination. Trust is your most precious asset when communicating information about risks or threats. Trust is difficult to earn, and once lost, difficult to regain.