Читать книгу Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice - Vincent T. Covello - Страница 72

3.5.7 Principle 7. Speak Clearly and with Compassion

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Technical language and jargon are useful as professional shorthand, but they are barriers to the successful risk and crisis communication.

Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice

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