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TMI

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If you grew up during the 1990s and beyond, you know what the acronym TMI means: too much information. Yet a lot of advice floats around the web saying that you have to be authentic because that’s what people like — especially younger people.

What’s the balance? Here, too, we have some simple advice. Just ask yourself one question: Does what I’m about to explain about myself further the conversation and help make my point to my co-workers and/or customers?

If you talk about how you grew frustrated by your computer’s slow speed and so you developed a design for your app that solved the problem, that’s a great way to make a connection. But if you talk about how terrible your life is with no purpose to it, it comes across as unprofessional and can cost you customers, your job, and maybe your business.

Digital Etiquette For Dummies

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