Читать книгу Digital Etiquette For Dummies - Eric Butow - Страница 35

You may need to switch your communication method when you find that you can’t get your point across in the current medium. For example, you’ve probably had a long email conversation with quotes from previous messages stretching endlessly in the email window. Or maybe a conversation has devolved into an argument because neither of you understands what the other is saying. In that case, it’s time to set up either a phone conversation or an online chat via an app so that you can talk with each other in person.

An online chat app may be the best way to gain some clarity because you both can see each other’s faces (as well as some helpful nonverbal cues) on your webcams. These cues can help both of you understand what the other is feeling and help you create a solution.