Читать книгу Digital Etiquette For Dummies - Eric Butow - Страница 33

The “feel” of a conversation between you and someone else, or between a group of people, is something you should pay attention to before you engage. But there’s no substitute for actually thinking ahead about the audience who will be in the discussion with you.

When you’re in a professional situation, you may be speaking with a customer, with your boss, or with different coworkers online (or with all of them). That knowledge should give you an idea of how you should communicate from the get-go. For example, if you’re with a customer, you’ll be as helpful as you can be and answer every question, no matter how boring you think it is.

In a situation where you’re meeting with the CEO of your company, it’s a good bet that your communication should be formal and professional. If you’re in a Zoom meeting, that can also mean formal business dress.

There’s no reason to talk badly about someone or a group of people in any environment, online or not. If you happen to be male and think that being online with a group of coworkers who are all men gives you the freedom to denigrate women, you may be updating your résumé sooner than you ever expected.