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Lee G. Bolman
Reframing Organizations
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Оглавление
Страница 1
Table of Contents
List of Exhibits
Guide
Pages
Страница 6
Страница 7
Страница 8
PREFACE
OUTLINE OF THE BOOK
ACKNOWLEDGMENTS
Страница 12
Chapter 1 Introduction: The Power of Reframing
VIRTUES AND DRAWBACKS OF ORGANIZED ACTIVITY
Management's Track Record
Strategies for Improving Organizations
FRAMING
Reframing
The Four Frames
Four Frames: As Near as Your Local Bookstore
Factories
Families
Jungles
Temples and Carnivals
The FBI and the CIA: A Four‐Frame Story
Multi‐Frame Thinking
Engineering and Art
CONCLUSION
Notes
Chapter 2 Simple Ideas, Complex Organizations
COMMON FALLACIES IN EXPLAININGORGANIZATIONAL PROBLEMS
Greatest Hits from Organization Studies Hit Number 8: James G. March and Herbert A. Simon,
Organizations
(New York: Wiley, 1958)
PECULIARITIES OF ORGANIZATIONS
When Bosses Rush In
ORGANIZATIONAL LEARNING
MAKING SENSE OF AMBIGUITY AND COMPLEXITY
Impact of Mental Models
CONCLUSION
Note
PART TWO The Structural Frame
Chapter 3 Getting Organized
STRUCTURAL ASSUMPTIONS
Origins of the Structural Perspective
STRATEGY
STRUCTURAL FORMS AND FUNCTIONS
Basic Structural Tensions
VERTICAL COORDINATION
Authority
Rules and Policies
Planning and Control Systems
LATERAL COORDINATION
Meetings
Project Teams and Task Forces
Coordinating Roles
Matrix Structures
Networks
DESIGNING A STRUCTURE THAT WORKS
Vertical or Lateral?
McDonald's and Harvard: A Structural Odd Couple
Structural Differences in the Same Industry
Structural Imperatives
Size and Age
Core Process
Strategy and Goals
Information Technology
Nature of the Workforce
Challenges of Global Organization
CONCLUSION
Chapter 4 Structure and Restructuring
STRUCTURAL DILEMMAS
Differentiation Versus Integration
Gap Versus Overlap
Underuse Versus Overload
Lack of Clarity Versus Lack of Creativity
Excessive Autonomy Versus Excessive Interdependence
Too Loose Versus Too Tight
Goal‐less Versus Goal‐bound
Irresponsible Versus Unresponsive
Greatest Hits from Organization Studies Hit Number 5: Michael C. Jensen and William H. Meckling, “Theory of the Firm: Managerial Behavior, Agency Costs, and Ownership Structure,”
Journal of Financial Economics
3 (1976), 305–360.
STRUCTURAL CONFIGURATIONS
Mintzberg's Fives
Simple Structure
Machine Bureaucracy
Professional Bureaucracy
Divisionalized Form
Adhocracy
Helgesen's Web of Inclusion
GENERIC ISSUES IN RESTRUCTURING
WHY RESTRUCTURE?
MAKING RESTRUCTURING WORK: TWO CASE EXAMPLES
Beth Israel Hospital
Ford Motor Company
Principles of Successful Structural Change
CONCLUSION
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