Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 218

Because we assign meaning on the basis of our experience, and because no two people have had exactly the same set of experiences, it follows that no two people have exactly the same meanings for the same word.

Too frequently, we let our words lead us away from where we want to go; we unwittingly antagonize our families, friends, or coworkers. We are infuriated, for example when an important business deal collapses because our position has not been understood, or we are terrified when the leaders of government miscommunicate and put their countries on a collision course.⁷⁶ To avoid such problems, we must remember that meanings can change as the people who use words change.