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Clare Dignall
Negotiation Skills in 7 simple steps
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Contents
Step 1
UNDERSTANDING NEGOTIATION METHODS
Five ways to succeed
Five ways to fail
Resolving conflict
Making decisions
Buying
Selling
Do both (or more) parties have something to gain?
Do you want to stick around?
Do you and the other party (or parties) have time?
Set a primary ‘gut feeling’ objective
Make time to gather knowledge
Never assume what worked before will work again
What is a USP?
Recognize your USP
Get ready to sell your USP
Gather all possible information
Get to know each other
When is it best to use a team?
How to choose your team
Matching your team to negotiation roles
Know your authorities
Decide how you’ll communicate
Key take-aways
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