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Making decisions

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A negotiated decision’s central premise is that you are trying to reach a decision that’s ‘better’ than would have been possible without negotiating. Say you have to agree with another team from your office on a new software package that you both need. To reach a decision, both sides must research options to understand the choice and availability, and agree the selection criteria they’ll use, so it’s clear the final choice will be a fair one. Then they need to identify constraints, as some packages may not have all the features each team needs. Both parties may need to make concessions – perhaps sacrificing a desirable software add-on to keep the purchase affordable for everyone. Sound complicated? You’re more experienced in this than you think. These are the exact processes we undertake to make the simplest decisions – where to eat, when to take a holiday, what colour to paint our living rooms.

Negotiation Skills in 7 simple steps

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