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Get to know each other

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Establishing a preliminary relationship before negotiating may instil a glimmer of mutual trust. Email to arrange negotiations dates, venues and teams. Vary your contact – if they’re coming to you, email to confirm arrangements, then make a friendly call later to check if they’ve additional needs on the day, like a flipchart or veggie sandwiches. Keeping contact regular and approachable makes the prospect of meeting at the negotiation table much less daunting.

Know your team

While many of your negotiating experiences will be one to one, there may be times when you feel it’s better to bring helpers to the table with you. But when?

Negotiation Skills in 7 simple steps

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