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8.4.2 During the Audit

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The remainder of the on‐site activities involves interviewing site personnel, reviewing documentation and records, and revisiting site areas to verify what the audit team is learning. Audit teams may choose to conduct daily briefings to update site personnel of their observations and provide a forum to resolve any misinterpretations immediately. These daily gatherings help to make the official close‐out meeting run more smoothly by avoiding findings that may result from miscommunication rather than actual deficiencies.

During the audit, auditors should immediately bring to the attention of the site coordinator any observed life‐threatening or high‐risk issues.

An important component of an audit is conducting interviews with site personnel. Auditors should have training in how to conduct effective interviews. Interviews should be structured so that the interviewee can be open and honest without concern about potential retribution. The audit team should be involved with the selection of who will be interviewed to make sure that there is no potential bias. Beyond key managers and persons with OH&S accountabilities, selection of interviewees should be done randomly. Interviews are typically conducted alone between the auditor and interviewee, and management representative participation should be discouraged. In some cases, union contracts require a labor representative to be present when employees are interviewed.

At the conclusion of each day, the audit team should meet to discuss findings and the observations of each team member. Corroboration of objective evidence happens at this point. Each day, the lead auditor should assemble the audit finding from that day. This will help avoid a rush of work on the last day on site, and allows for discussion with site personnel about findings as they come up. As issues come up that may be out of a team member's area of expertise, the issue should be reexamined the next day by a qualified team member.

Patty's Industrial Hygiene, Program Management and Specialty Areas of Practice

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