Читать книгу NLP Workbook: A practical guide to achieving the results you want - Joseph O’Connor - Страница 28

Rapport at this level is usually superficial and comes from working in the same building or for the same company. Here you match other people’s expectations about dress code and personal appearance. For example you would not go into a business meeting without being properly dressed in business clothes, as you would lose credibility immediately. Sharing interests and friends also helps to build rapport at this level.

Rapport on the environmental level is often the first point of contact. It ‘gets you in the door’.