Читать книгу NLP Workbook: A practical guide to achieving the results you want - Joseph O’Connor - Страница 33

At a social level, this comes from a shared culture. At a spiritual level it comes from realizing that you are part of humanity. This is where you are most yourself and most connected to others.

It is possible to have rapport at some levels but not at others. Generally speaking, the further you go up the neurological levels, the greater the degree of rapport you can achieve. Mismatching at a higher level is liable to break rapport that has been established at a lower level.

Mismatching is a useful skill, however. You can mismatch body language to end a conversation in a natural way. The more rapport you have built up through matching, the more effective this will be. You can end overlong telephone conversations by mismatching voice tone (for example speaking more loudly and quickly) while saying something like ‘Sorry, I have to go now. . .’ The other person gets the message on both the verbal and non-verbal level.