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Lack of Cohesiveness

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Lack of cohesiveness was a challenge that impacted the department as a whole. Due to the nature of the university being strictly online, all employees in this department work remotely. By virtue of being isolated in different parts of the world and in different work environments, each instructor initially came to the job with his or her own separate understanding of what it meant to facilitate and teach online in a department focused on adult learners. Without working physically near their colleagues, employees often felt increased isolation. Their only point of contact was the manager. This caused some employees to hesitate to ask questions or seek clarification. They knew their manager was busy and did not want to ask what seemed like insignificant questions.

While working remotely gave them flexibility in determining their own routines, it also resulted in challenges for management to disseminate information uniformly and to ensure that the application of that information remained consistent.

Group Coaching and Mentoring

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