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All participants in the GCM professional development were employees of a large, fully online university. The school offers courses that range from certifications to associate’s, bachelor’s, and doctoral degrees. The population of students served ranges from active military, military veterans, military spouses, to civilians; ages range from Millennial's to those in the silent generation.

All faculty members who participated in this expansive professional development opportunity taught the same gateway course for the university and comprise a department within the university. For further clarity and understanding, the gateway course is the entry-level course that is required for all transfer and First Year Experience (FYE) students. The curriculum is to support students who are new to the university, and often new to online higher education, to become productive researchers. They learn to utilize the university library’s vast collection and consider outside use of appropriate internet search engines. The course is to prepare them for successful research practices required in future courses as well as in identifying trustworthy and reliable sources for professional and personal use. Successful completion of the gateway course provides a foundation for students as they enter their degree programs.