Читать книгу Group Coaching and Mentoring - Linda Algozzini - Страница 19

Just as in any setting, businesses evolve. With that evolution comes shifts in initiatives. What this department faced focused on retention and persistence. There was a need to reduce the course withdrawals, failure rates, and extensions. The strategic initiatives brought a focus to all gateway courses’ analytics. Managers were required to complete monthly course observations both within and outside their departments. In their observations, managers were making decisions regarding employee performance against specific teaching excellence criterion. This fishbowl view of an employee’s daily instructional practice ratcheted up fears, emotions, and general concern for job security. This led to some employees questioning their role in the university.