Читать книгу SaaS Field Manual Framework - Shane Freeman - Страница 25

Fixing bugs is one of the most despised task by most developers. They don’t often have a direct connection to the pain bugs because they’re not the ones dealing with angry customers and overflowing queues of support tickets. Building a buggy product is not sustainable because you’ll waste all your development time fixing one-off issues. If every one of your clients requires even a little time each day, week, or month to setup and support your product your profit margin decreases dramatically. Find a way to connect your developers to your support team and your client base; your margins will thank me.