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INITIATIVES

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Initiatives are higher level objectives comprised of features and components that, when complete, seek to achieve one of your goals. Initiatives may span multiple months and cross multiple teams and projects. Most simply, if I added the User Maintenance component to the Password Reset and Permissions components I may end up with a User Administration Initiative. This initiative may assist in meeting my goal of “Build a 100% self-service platform for small businesses without IT staff.”

Use the following space to document your most important initiatives.

SaaS Field Manual Framework

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